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Company Policies

Individual train, plane and hotels policy

We do not book hotels or flights unless it is part of a tour package.

We do not arrange individual tickets for trains originating outside Beijing, unless it is part of a tour package. However, we do offer transfers to the train station with tickets for trains originating from Beijing even if they are not part of a tour. We do not offer transfers to the train station alone.

Airfare policy

Some quotations on the website include airfare. These are all domestic flights. We quote airfare pricing at a 50% discount. Depending on the length of time before you embark on your tour and the policies of the airlines, this price may change before we book the flights. We will notify you if the price changes.

Child discounts

Sleep on the Wall

Children age 14 and under receive a CNY600 discount from their tour price. Children age 3 and under are free. Age is calculated at the time of travel. Passports must be shown to guides for verification. There must be at least 2 paying adults for the child discount to apply.

Other tours

Children age 12 and under can receive up to 35% discount from their tour price. Children 5 and under are free. Please let your agent know your children's height and date of birth to find out the discount.

Airfare

Children under 2 years will receive a 90% discount on domestic airfare. Children ages 2-12 will receive a 50% discount.

Tibet tour policy

Due to special permit requirements, Tibet tours with train transportation must be booked (with deposit paid and all passport information sent to your agent) more than 60 days prior to intended departure date. Tibet tours with flights to Lhasa must be booked (with deposit paid and all passport information sent to your agent) more than 30 days prior to intended departure date. Your agent will need a copy of your Chinese visa to apply for your Tibet Travel Permit.

We can send you an official invitation letter to help you with your Chinese visa application once the deposit has been paid.

Payment policy*

We require a 60% deposit for all tours. The deposit must be paid at least 15 days before the start of the tour. The balance must be paid at least 7 days before the start of the tour or in cash to the guide on the first day of the tour. We do not accept payments on a day-by-day or hour-by-hour basis.

Cancellation policy*

Cancellation charges reflect the many expenses The China Guide cannot recover if you cancel, even if you must do so due to illness, injury, or personal emergencies. These fees are not meant to be punitive. The charges made reflect the expenses The China Guide has incurred in administering your reservation and planning for your tour. We recognize that the majority of those who cancel their reservations do so out of necessity. Please note that we do not make any refunds for any unused portion of your trip, not arriving, arriving late, or leaving the trip early.

Cancellation date is the date the notice is received by The China Guide by email or phone call.

Refunds for single city tours

  • 5 days before the tour starts: Full deposit
  • 2 to 4 days before the tour starts: 50% of your deposit
  • 24 hours or less before the tour starts: No refund

Refunds for multi-city tours or tours including flights, trains or hotel bookings

  • 45 days or more before the tour starts: 90% of the tour price
  • 30 to 44 days before the tour starts: 70% of the tour price
  • 10 to 29 days before the tour starts: 50% of the tour price
  • 10 days or less: No refund

For camping and sleeping on the Great Wall

Rescheduling may be done more than 24 hours in advance without penalty. This allows for change of plans, illness or bad weather.

For tours that include a Yangtze River cruise

The deposit is non-refundable if the tour is canceled less than 20 days in advance.
*These policies apply to standard tours. For policies on student programs or tours with special activities, please inquire.


Destinations

Categories
Tour length
to days
China tours
1 day CNY 550
This itinerary is perfect for families with kids of any age. Who doesn’t love pandas? At the Beijing Zoo, you can get up close to everyone’s favorite animal, without having to travel all the way to Chengdu! There is also a spacious green park at the zoo, with fun exhibitions and a children's playground. The hutong (alleyway) tour includes a trip up the Drum Tower, where you...

Beijing
China tours
1 day
So you are planning to hike the Great Wall, but you don’t want hundreds of tourists in your way, slowing you down. The Gubeikou Wild Great Wall Day Hike could be the one for you. Our guides will accompany you along the unrestored Gubeikou section, towards Jinshanling, an area favored for its breathtaking views. Along the way, you will learn about the history of the wall, as well as...

Beijing
China tours
1 day
Hong Kong is a unique Chinese city, part of the British empire for 99 years and then handed back to China like a gift in 1997. While officially part of China, it is still "one country, two systems" which helps preserve its unique culture. Our one day tour is arrange to show you the most of Hong Kong you can see in a single day. If there are other sites you would like to see we can add a...

Hong Kong
China tours
1 day
Departing and returning Guilin in the same day, you will drive to Ping'an village. On arrival you have a break for lunch with free time to explore the village. You may then hike around the area before returning to Guilin. If you prefer to stay overnight then check our two day Ping'an tour which lets you explore the area at a more leisurely pace.

Guilin → Longsheng Rice Terraces → Guilin
China tours
2 days
Pamper yourself with this Great Wall and hot spring tour. Not far from Beijing, Mutianyu is one of the most easily accessible sections of the Wall that is not overrun with tourists. Spend a morning marveling at the vistas of the Wall followed by an authentic Chinese meal, complete with the local specialty – freshly caught fish. The elegant Chunhuiyuan Hot Spring Resort offers an all-out...

Beijing
China tours
11 days
There is much more to this tour than simply taking in sights and being given great photo opportunities. Our North China Cultural Adventure is just that, a highly interactive opportunity to get to know a few incredible cities. Your adventure starts in Beijing. You will be able to visit all of the capital’s must-see sights, as well as take the path less trodden by exploring the hutongs (or...

Beijing → Pingyao → Xi'an → Luoyang → Beijing
China tours
2 days
Those that are serious about their Emei Shan experience stay at the peak, and some even get up before dawn to see the sunrise. Realize that as they have a captive market, hotels at the top offer average service at best, with greatly inflated prices, in comparison to their competition outside the park gate. You do get to enjoy the peak in the evening and early morning, before the army of...

Emei Shan
China tours
1 day
This tour starts and ends at your hotel in Chengdu. You drive two hours to Leshan and start by taking a boat on the river to view the Giant Buddha from this perspective. After returning to shore you can either have lunch or visit the Buddha mimed immediately. While visiting the buddha on foot you start from the top and work you way down past the head and shoulder and down to its feet. ...

Chengdu
China tours
3 days
Travel from Beijing to Luoyang and back in first class on the new high speed train line, surpassing 300 kph. Much more fun, spacious and reliable than flying. On arrival we take you straight to check into your theme suite at Christian's hotel. We can discuss the options for your itinerary, hotel and meals. Have a look at some of the hotel room photos by clicking on the hotel name.

Beijing → Luoyang → Beijing
China tours
2 days
This historical and cultural tour will have you visiting the best of Kunming, city of eternal spring. During these two days, the many green spaces in and around Kunming will make for great morning and afternoon leisure time. Additionally, the tour will provide a chance to discover the rich history of Yunnan through two of Kunming's great museums. The undisputed highlight of the tour is...

Kunming
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